{"id":11740,"date":"2026-11-08T18:02:17","date_gmt":"2026-11-08T15:02:17","guid":{"rendered":"https:\/\/learn-language-online.com\/sp\/lessons\/reclamar-problema-solucion\/"},"modified":"2026-11-08T18:02:17","modified_gmt":"2026-11-08T15:02:17","slug":"reclamar-problema-solucion","status":"publish","type":"post","link":"https:\/\/learn-language-online.com\/sp\/lessons\/reclamar-problema-solucion\/","title":{"rendered":"Quiero reclamar: \u0635\u0641 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0648\u0627\u0637\u0644\u0628 \u062d\u0644\u064b\u0627 \u0628\u0627\u0644\u0625\u0633\u0628\u0627\u0646\u064a\u0629"},"content":{"rendered":"<div lang=\"ar\" dir=\"rtl\">\n<p>\u064a\u0635\u0644\u0643 \u0645\u0646\u062a\u062c \u0645\u062e\u062a\u0644\u0641 \u0639\u0645\u0627 \u0637\u0644\u0628\u062a\u0647\u060c \u0623\u0648 \u062a\u0631\u0649 \u0645\u0628\u0644\u063a\u064b\u0627 \u0644\u0627 \u064a\u0648\u0627\u0641\u0642 \u0645\u0627 \u0627\u062a\u0641\u0642\u062a \u0639\u0644\u064a\u0647. \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0648\u0635\u0641 \u0645\u0627 \u062d\u062f\u062b \u0648\u062a\u062d\u062f\u064a\u062f \u0645\u0627 \u062a\u0637\u0644\u0628 \u0645\u0631\u0627\u062c\u0639\u062a\u0647\u060c \u0628\u062f\u0644 \u0627\u0644\u0627\u0643\u062a\u0641\u0627\u0621 \u0628\u0627\u0644\u062a\u0639\u0628\u064a\u0631 \u0639\u0646 \u0627\u0644\u0627\u0633\u062a\u064a\u0627\u0621. \u0633\u0646\u0635\u0648\u063a \u0634\u0643\u0648\u0649 \u0645\u062e\u062a\u0635\u0631\u0629 \u062a\u0631\u0628\u0637 \u0627\u0644\u0648\u0627\u0642\u0639\u0629 \u0628\u0645\u0631\u062c\u0639\u0647\u0627 \u0648\u0627\u0644\u062d\u0644 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u060c \u0645\u0639 \u0641\u0647\u0645 \u0623\u0633\u0645\u0627\u0621 \u0645\u0633\u062a\u0646\u062f\u0627\u062a \u0642\u062f \u062a\u0633\u0645\u0639\u0647\u0627 \u0641\u064a \u0625\u0633\u0628\u0627\u0646\u064a\u0627 \u062f\u0648\u0646 \u0627\u0641\u062a\u0631\u0627\u0636 \u0625\u062c\u0631\u0627\u0621 \u0648\u0627\u062d\u062f \u0644\u0643\u0644 \u062c\u0647\u0629.<\/p>\n<h2>\u0627\u0628\u062f\u0623 \u0628\u0627\u0644\u0648\u0627\u0642\u0639\u0629 \u0648\u0627\u0644\u0645\u0631\u062c\u0639<\/h2>\n<p><span lang=\"es\" dir=\"ltr\">Quisiera presentar una reclamaci\u00f3n.<\/span> &#8211; \u0623\u0648\u062f \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0648\u0649\u060c \u064a\u0642\u062f\u0645 \u0627\u0644\u063a\u0631\u0636 \u0628\u0648\u0636\u0648\u062d. \u0648\u0644\u062a\u0639\u064a\u064a\u0646 \u0627\u0644\u0645\u0648\u0636\u0648\u0639 <span lang=\"es\" dir=\"ltr\">Se trata del pedido 248.<\/span> &#8211; \u064a\u062a\u0639\u0644\u0642 \u0627\u0644\u0623\u0645\u0631 \u0628\u0627\u0644\u0637\u0644\u0628 248. \u0648<span lang=\"es\" dir=\"ltr\">Lo compr\u00e9 el lunes.<\/span> &#8211; \u0627\u0634\u062a\u0631\u064a\u062a\u0647 \u0627\u0644\u0627\u062b\u0646\u064a\u0646\u060c \u064a\u0636\u064a\u0641 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0634\u0631\u0627\u0621 \u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u062a\u062d\u062f\u062b \u0639\u0646 \u0645\u0646\u062a\u062c.<\/p>\n<p><span lang=\"es\" dir=\"ltr\">He recibido un producto distinto del que ped\u00ed.<\/span> &#8211; \u0627\u0633\u062a\u0644\u0645\u062a \u0645\u0646\u062a\u062c\u064b\u0627 \u0645\u062e\u062a\u0644\u0641\u064b\u0627 \u0639\u0645\u0627 \u0637\u0644\u0628\u062a\u0647\u060c \u064a\u0635\u0641 \u0627\u062e\u062a\u0644\u0627\u0641 \u0627\u0644\u0637\u0644\u0628. <span lang=\"es\" dir=\"ltr\">El producto lleg\u00f3 da\u00f1ado.<\/span> &#8211; \u0648\u0635\u0644 \u0627\u0644\u0645\u0646\u062a\u062c \u0645\u062a\u0636\u0631\u0631\u064b\u0627\u060c \u064a\u0635\u0641 \u062d\u0627\u0644\u0647 \u0639\u0646\u062f \u0627\u0644\u0648\u0635\u0648\u0644. \u0623\u0645\u0627 <span lang=\"es\" dir=\"ltr\">El pedido todav\u00eda no ha llegado.<\/span> &#8211; \u0644\u0645 \u064a\u0635\u0644 \u0627\u0644\u0637\u0644\u0628 \u0628\u0639\u062f\u060c \u0641\u064a\u0635\u0641 \u0639\u062f\u0645 \u0627\u0644\u0648\u0635\u0648\u0644.<\/p>\n<p>\u0644\u0644\u0645\u0642\u0627\u0631\u0646\u0629 \u0627\u0644\u062f\u0642\u064a\u0642\u0629 <span lang=\"es\" dir=\"ltr\">Ped\u00ed una mesa blanca y recib\u00ed una gris.<\/span> &#8211; \u0637\u0644\u0628\u062a \u0637\u0627\u0648\u0644\u0629 \u0628\u064a\u0636\u0627\u0621 \u0648\u0627\u0633\u062a\u0644\u0645\u062a \u0631\u0645\u0627\u062f\u064a\u0629. <span lang=\"es\" dir=\"ltr\">N\u00famero de pedido<\/span> &#8211; \u0631\u0642\u0645 \u0627\u0644\u0637\u0644\u0628\u060c \u0648<span lang=\"es\" dir=\"ltr\">fecha de compra<\/span> &#8211; \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u064a\u0633\u0627\u0639\u062f\u0627\u0646 \u0639\u0644\u0649 \u0631\u0628\u0637 \u0627\u0644\u0648\u0635\u0641 \u0628\u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0645\u0642\u0635\u0648\u062f\u0629.<\/p>\n\t\t<div class=\"vocab-box vocab-direction-rtl google-anno-skip\" dir=\"rtl\">\n\t\t\t<div class=\"vocab-box__header\">\n\t\t\t<h3><span class=\"lingo-icon lingo-icon--translation\" aria-hidden=\"true\"><\/span> <span class=\"vocab-box__title\">\u0627\u0628\u062f\u0623 \u0628\u0627\u0644\u0648\u0627\u0642\u0639\u0629 \u0648\u0627\u0644\u0645\u0631\u062c\u0639<\/span>\n\t\t\t<\/h3>\n\t\t\t<span class=\"vocab-count\"><span>\u0627\u0644\u0645\u0641\u0631\u062f\u0627\u062a<\/span> <bdi>9<\/bdi><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"vocab-box-toolbar\">\n\t\t\t\t<button type=\"button\" class=\"vocab-toggle-translation\" aria-pressed=\"false\">\u0625\u062e\u0641\u0627\u0621 \u0627\u0644\u062a\u0631\u062c\u0645\u0629<\/button>\n\t\t\t<\/div>\n\t\t\t<ul class=\"vocab-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Quisiera presentar una reclamaci\u00f3n.\" data-trans=\"\u0623\u0648\u062f \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0648\u0649.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">Quisiera presentar una reclamaci\u00f3n.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0623\u0648\u062f \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0648\u0649.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Quisiera presentar una reclamaci\u00f3n.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Se trata del pedido 248.\" data-trans=\"\u064a\u062a\u0639\u0644\u0642 \u0627\u0644\u0623\u0645\u0631 \u0628\u0627\u0644\u0637\u0644\u0628 248.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">Se trata del pedido 248.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u064a\u062a\u0639\u0644\u0642 \u0627\u0644\u0623\u0645\u0631 \u0628\u0627\u0644\u0637\u0644\u0628 248.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Se trata del pedido 248.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Lo compr\u00e9 el lunes.\" data-trans=\"\u0627\u0634\u062a\u0631\u064a\u062a\u0647 \u0627\u0644\u0627\u062b\u0646\u064a\u0646.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">Lo compr\u00e9 el lunes.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0627\u0634\u062a\u0631\u064a\u062a\u0647 \u0627\u0644\u0627\u062b\u0646\u064a\u0646.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Lo compr\u00e9 el lunes.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"He recibido un producto distinto del que ped\u00ed.\" data-trans=\"\u0627\u0633\u062a\u0644\u0645\u062a \u0645\u0646\u062a\u062c\u064b\u0627 \u0645\u062e\u062a\u0644\u0641\u064b\u0627 \u0639\u0645\u0627 \u0637\u0644\u0628\u062a\u0647.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">He recibido un producto distinto del que ped\u00ed.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0627\u0633\u062a\u0644\u0645\u062a \u0645\u0646\u062a\u062c\u064b\u0627 \u0645\u062e\u062a\u0644\u0641\u064b\u0627 \u0639\u0645\u0627 \u0637\u0644\u0628\u062a\u0647.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"He recibido un producto distinto del que ped\u00ed.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"El producto lleg\u00f3 da\u00f1ado.\" data-trans=\"\u0648\u0635\u0644 \u0627\u0644\u0645\u0646\u062a\u062c \u0645\u062a\u0636\u0631\u0631\u064b\u0627.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">El producto lleg\u00f3 da\u00f1ado.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0648\u0635\u0644 \u0627\u0644\u0645\u0646\u062a\u062c \u0645\u062a\u0636\u0631\u0631\u064b\u0627.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"El producto lleg\u00f3 da\u00f1ado.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"El pedido todav\u00eda no ha llegado.\" data-trans=\"\u0644\u0645 \u064a\u0635\u0644 \u0627\u0644\u0637\u0644\u0628 \u0628\u0639\u062f.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">El pedido todav\u00eda no ha llegado.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0644\u0645 \u064a\u0635\u0644 \u0627\u0644\u0637\u0644\u0628 \u0628\u0639\u062f.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"El pedido todav\u00eda no ha llegado.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Ped\u00ed una mesa blanca y recib\u00ed una gris.\" data-trans=\"\u0637\u0644\u0628\u062a \u0637\u0627\u0648\u0644\u0629 \u0628\u064a\u0636\u0627\u0621 \u0648\u0627\u0633\u062a\u0644\u0645\u062a \u0631\u0645\u0627\u062f\u064a\u0629.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">Ped\u00ed una mesa blanca y recib\u00ed una gris.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0637\u0644\u0628\u062a \u0637\u0627\u0648\u0644\u0629 \u0628\u064a\u0636\u0627\u0621 \u0648\u0627\u0633\u062a\u0644\u0645\u062a \u0631\u0645\u0627\u062f\u064a\u0629.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Ped\u00ed una mesa blanca y recib\u00ed una gris.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"n\u00famero de pedido\" data-trans=\"\u0631\u0642\u0645 \u0627\u0644\u0637\u0644\u0628\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">n\u00famero de pedido<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0631\u0642\u0645 \u0627\u0644\u0637\u0644\u0628<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"n\u00famero de pedido\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"fecha de compra\" data-trans=\"\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0634\u0631\u0627\u0621\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">fecha de compra<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0634\u0631\u0627\u0621<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"fecha de compra\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\n<h2>\u0645\u0628\u0644\u063a \u0645\u062e\u062a\u0644\u0641 \u0623\u0648 \u0639\u0645\u0644\u064a\u0629 \u0645\u0643\u0631\u0631\u0629<\/h2>\n<p><span lang=\"es\" dir=\"ltr\">Me han cobrado dos veces.<\/span> &#8211; \u062d\u064f\u0635\u0644 \u0627\u0644\u0645\u0628\u0644\u063a \u0645\u0646\u064a \u0645\u0631\u062a\u064a\u0646\u060c \u064a\u062d\u062f\u062f \u0627\u0644\u062a\u0643\u0631\u0627\u0631. \u0648\u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0633\u0623\u0644 \u0639\u0646 \u0641\u0631\u0642 <span lang=\"es\" dir=\"ltr\">El importe cobrado no coincide con el precio indicado.<\/span> &#8211; \u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0645\u062d\u0635\u0644 \u0644\u0627 \u064a\u0637\u0627\u0628\u0642 \u0627\u0644\u0633\u0639\u0631 \u0627\u0644\u0645\u0630\u0643\u0648\u0631. \u0644\u0627 \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0627\u062a\u0647\u0627\u0645 \u0627\u0644\u0637\u0631\u0641 \u0627\u0644\u0622\u062e\u0631 \u0628\u0633\u0628\u0628 \u0644\u0645 \u062a\u062a\u062d\u0642\u0642 \u0645\u0646\u0647.<\/p>\n<p>\u0641\u064a \u0645\u062b\u0627\u0644 \u0645\u0635\u0645\u0645 <span lang=\"es\" dir=\"ltr\">El precio indicado era de treinta euros y me han cobrado cuarenta.<\/span> &#8211; \u0643\u0627\u0646 \u0627\u0644\u0633\u0639\u0631 \u0627\u0644\u0645\u0630\u0643\u0648\u0631 \u062b\u0644\u0627\u062b\u064a\u0646 \u064a\u0648\u0631\u0648 \u0648\u062d\u064f\u0635\u0644 \u0645\u0646\u064a \u0623\u0631\u0628\u0639\u0648\u0646. \u062a\u0633\u062a\u0637\u064a\u0639 \u0645\u062a\u0627\u0628\u0639\u0629 \u0630\u0644\u0643 \u0628\u0640<span lang=\"es\" dir=\"ltr\">\u00bfPodr\u00edan revisar el cobro?<\/span> &#8211; \u0647\u0644 \u064a\u0645\u0643\u0646\u0643\u0645 \u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0645\u062d\u0635\u0644\u061f<\/p>\n<p>\u0644\u0625\u062d\u0627\u0644\u0629 \u0627\u0644\u062c\u0647\u0629 \u0625\u0644\u0649 \u0645\u0633\u062a\u0646\u062f <span lang=\"es\" dir=\"ltr\">Adjunto una copia del recibo.<\/span> &#8211; \u0623\u0631\u0641\u0642 \u0646\u0633\u062e\u0629 \u0645\u0646 \u0627\u0644\u0625\u064a\u0635\u0627\u0644\u060c \u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u0645\u0631\u0641\u0642\u0629 \u0641\u0639\u0644\u064b\u0627. \u0648<span lang=\"es\" dir=\"ltr\">Aqu\u00ed est\u00e1 el justificante de pago.<\/span> &#8211; \u0625\u0644\u064a\u0643\u0645 \u0625\u062b\u0628\u0627\u062a \u0627\u0644\u062f\u0641\u0639\u060c \u062a\u0639\u0631\u0636 \u0645\u0627 \u064a\u0624\u064a\u062f \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0639\u0645\u0644\u064a\u0629. <span lang=\"es\" dir=\"ltr\">Factura<\/span> &#8211; \u0641\u0627\u062a\u0648\u0631\u0629\u060c \u0644\u064a\u0633\u062a \u0647\u064a \u0637\u0644\u0628 \u0627\u0644\u062d\u0644 \u0646\u0641\u0633\u0647.<\/p>\n\t\t<div class=\"vocab-box vocab-direction-rtl google-anno-skip\" dir=\"rtl\">\n\t\t\t<div class=\"vocab-box__header\">\n\t\t\t<h3><span class=\"lingo-icon lingo-icon--translation\" aria-hidden=\"true\"><\/span> <span class=\"vocab-box__title\">\u0645\u0628\u0644\u063a \u0645\u062e\u062a\u0644\u0641 \u0623\u0648 \u0639\u0645\u0644\u064a\u0629 \u0645\u0643\u0631\u0631\u0629<\/span>\n\t\t\t<\/h3>\n\t\t\t<span class=\"vocab-count\"><span>\u0627\u0644\u0645\u0641\u0631\u062f\u0627\u062a<\/span> <bdi>8<\/bdi><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"vocab-box-toolbar\">\n\t\t\t\t<button type=\"button\" class=\"vocab-toggle-translation\" aria-pressed=\"false\">\u0625\u062e\u0641\u0627\u0621 \u0627\u0644\u062a\u0631\u062c\u0645\u0629<\/button>\n\t\t\t<\/div>\n\t\t\t<ul class=\"vocab-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Me han cobrado dos veces.\" data-trans=\"\u062d\u064f\u0635\u0644 \u0627\u0644\u0645\u0628\u0644\u063a \u0645\u0646\u064a \u0645\u0631\u062a\u064a\u0646.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">Me han cobrado dos veces.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u062d\u064f\u0635\u0644 \u0627\u0644\u0645\u0628\u0644\u063a \u0645\u0646\u064a \u0645\u0631\u062a\u064a\u0646.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Me han cobrado dos veces.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"El importe cobrado no coincide con el precio indicado.\" data-trans=\"\u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0645\u062d\u0635\u0644 \u0644\u0627 \u064a\u0637\u0627\u0628\u0642 \u0627\u0644\u0633\u0639\u0631 \u0627\u0644\u0645\u0630\u0643\u0648\u0631.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">El importe cobrado no coincide con el precio indicado.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0645\u062d\u0635\u0644 \u0644\u0627 \u064a\u0637\u0627\u0628\u0642 \u0627\u0644\u0633\u0639\u0631 \u0627\u0644\u0645\u0630\u0643\u0648\u0631.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"El importe cobrado no coincide con el precio indicado.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"El precio indicado era de treinta euros y me han cobrado cuarenta.\" data-trans=\"\u0643\u0627\u0646 \u0627\u0644\u0633\u0639\u0631 \u0627\u0644\u0645\u0630\u0643\u0648\u0631 \u062b\u0644\u0627\u062b\u064a\u0646 \u064a\u0648\u0631\u0648 \u0648\u062d\u064f\u0635\u0644 \u0645\u0646\u064a \u0623\u0631\u0628\u0639\u0648\u0646.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">El precio indicado era de treinta euros y me han cobrado cuarenta.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0643\u0627\u0646 \u0627\u0644\u0633\u0639\u0631 \u0627\u0644\u0645\u0630\u0643\u0648\u0631 \u062b\u0644\u0627\u062b\u064a\u0646 \u064a\u0648\u0631\u0648 \u0648\u062d\u064f\u0635\u0644 \u0645\u0646\u064a \u0623\u0631\u0628\u0639\u0648\u0646.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"El precio indicado era de treinta euros y me han cobrado cuarenta.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"\u00bfPodr\u00edan revisar el cobro?\" data-trans=\"\u0647\u0644 \u064a\u0645\u0643\u0646\u0643\u0645 \u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0645\u062d\u0635\u0644\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">\u00bfPodr\u00edan revisar el cobro?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0647\u0644 \u064a\u0645\u0643\u0646\u0643\u0645 \u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0645\u062d\u0635\u0644\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"\u00bfPodr\u00edan revisar el cobro?\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Adjunto una copia del recibo.\" data-trans=\"\u0623\u0631\u0641\u0642 \u0646\u0633\u062e\u0629 \u0645\u0646 \u0627\u0644\u0625\u064a\u0635\u0627\u0644.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">Adjunto una copia del recibo.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0623\u0631\u0641\u0642 \u0646\u0633\u062e\u0629 \u0645\u0646 \u0627\u0644\u0625\u064a\u0635\u0627\u0644.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Adjunto una copia del recibo.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Aqu\u00ed est\u00e1 el justificante de pago.\" data-trans=\"\u0625\u0644\u064a\u0643\u0645 \u0625\u062b\u0628\u0627\u062a \u0627\u0644\u062f\u0641\u0639.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">Aqu\u00ed est\u00e1 el justificante de pago.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0625\u0644\u064a\u0643\u0645 \u0625\u062b\u0628\u0627\u062a \u0627\u0644\u062f\u0641\u0639.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Aqu\u00ed est\u00e1 el justificante de pago.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"recibo\" data-trans=\"\u0625\u064a\u0635\u0627\u0644\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">recibo<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0625\u064a\u0635\u0627\u0644<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"recibo\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"factura\" data-trans=\"\u0641\u0627\u062a\u0648\u0631\u0629\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">factura<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0641\u0627\u062a\u0648\u0631\u0629<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"factura\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\n<h2>\u062d\u062f\u062f \u0627\u0644\u062d\u0644 \u0627\u0644\u0630\u064a \u062a\u0637\u0644\u0628\u0647<\/h2>\n<p><span lang=\"es\" dir=\"ltr\">Solicito que revisen mi caso.<\/span> &#8211; \u0623\u0637\u0644\u0628 \u0645\u0646\u0643\u0645 \u0645\u0631\u0627\u062c\u0639\u0629 \u062d\u0627\u0644\u062a\u064a\u060c \u064a\u0637\u0644\u0628 \u0627\u0644\u0646\u0638\u0631 \u0641\u064a \u0627\u0644\u0645\u0634\u0643\u0644\u0629. \u0648\u064a\u0645\u0643\u0646 \u062a\u0639\u064a\u064a\u0646 \u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629: <span lang=\"es\" dir=\"ltr\">Quisiera que me enviaran el producto correcto.<\/span> &#8211; \u0623\u0648\u062f \u0623\u0646 \u062a\u0631\u0633\u0644\u0648\u0627 \u0625\u0644\u064a\u0651 \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0635\u062d\u064a\u062d\u060c \u0623\u0648 <span lang=\"es\" dir=\"ltr\">Solicito la devoluci\u00f3n del importe.<\/span> &#8211; \u0623\u0637\u0644\u0628 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0644\u063a.<\/p>\n<p>\u0625\u0630\u0627 \u0623\u0631\u062f\u062a \u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u062e\u064a\u0627\u0631 \u0627\u0644\u0645\u062a\u0627\u062d <span lang=\"es\" dir=\"ltr\">\u00bfEs posible cambiar el producto?<\/span> &#8211; \u0647\u0644 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0627\u0644\u0645\u0646\u062a\u062c\u061f \u0648\u0625\u0630\u0627 \u0627\u0642\u062a\u0631\u062d \u0627\u0644\u0637\u0631\u0641 \u0627\u0644\u0622\u062e\u0631 \u062d\u0644\u064b\u0627 <span lang=\"es\" dir=\"ltr\">\u00bfEn qu\u00e9 consiste la soluci\u00f3n que proponen?<\/span> &#8211; \u0645\u0627 \u0627\u0644\u062d\u0644 \u0627\u0644\u0630\u064a \u062a\u0642\u062a\u0631\u062d\u0648\u0646\u0647\u061f \u0647\u0630\u0647 \u0635\u064a\u0627\u063a\u0627\u062a \u0644\u0644\u0637\u0644\u0628 \u0648\u0627\u0644\u0641\u0647\u0645\u061b \u0644\u0627 \u062a\u0639\u0646\u064a \u0623\u0646 \u0643\u0644 \u062d\u0644 \u0645\u0637\u0644\u0648\u0628 \u0645\u0642\u0628\u0648\u0644 \u062a\u0644\u0642\u0627\u0626\u064a\u064b\u0627.<\/p>\n<p>\u0642\u062f \u062a\u0633\u0645\u0639 <span lang=\"es\" dir=\"ltr\">Vamos a revisar lo ocurrido.<\/span> &#8211; \u0633\u0646\u0631\u0627\u062c\u0639 \u0645\u0627 \u062d\u062f\u062b. \u0648\u0627\u0644\u0631\u062f \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0644\u0644\u0645\u062a\u0627\u0628\u0639\u0629 <span lang=\"es\" dir=\"ltr\">\u00bfPodr\u00edan confirmarme la respuesta por escrito?<\/span> &#8211; \u0647\u0644 \u064a\u0645\u0643\u0646\u0643\u0645 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0631\u062f \u0644\u064a \u0643\u062a\u0627\u0628\u064a\u064b\u0627\u061f \u0627\u0644\u0625\u0639\u0644\u0627\u0646 \u0639\u0646 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0629 \u0644\u0627 \u064a\u0633\u0627\u0648\u064a \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644.<\/p>\n\t\t<div class=\"vocab-box vocab-direction-rtl google-anno-skip\" dir=\"rtl\">\n\t\t\t<div class=\"vocab-box__header\">\n\t\t\t<h3><span class=\"lingo-icon lingo-icon--translation\" aria-hidden=\"true\"><\/span> <span class=\"vocab-box__title\">\u062d\u062f\u062f \u0627\u0644\u062d\u0644 \u0627\u0644\u0630\u064a \u062a\u0637\u0644\u0628\u0647<\/span>\n\t\t\t<\/h3>\n\t\t\t<span class=\"vocab-count\"><span>\u0627\u0644\u0645\u0641\u0631\u062f\u0627\u062a<\/span> <bdi>7<\/bdi><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"vocab-box-toolbar\">\n\t\t\t\t<button type=\"button\" class=\"vocab-toggle-translation\" aria-pressed=\"false\">\u0625\u062e\u0641\u0627\u0621 \u0627\u0644\u062a\u0631\u062c\u0645\u0629<\/button>\n\t\t\t<\/div>\n\t\t\t<ul class=\"vocab-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Solicito que revisen mi caso.\" data-trans=\"\u0623\u0637\u0644\u0628 \u0645\u0646\u0643\u0645 \u0645\u0631\u0627\u062c\u0639\u0629 \u062d\u0627\u0644\u062a\u064a.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">Solicito que revisen mi caso.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0623\u0637\u0644\u0628 \u0645\u0646\u0643\u0645 \u0645\u0631\u0627\u062c\u0639\u0629 \u062d\u0627\u0644\u062a\u064a.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Solicito que revisen mi caso.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Quisiera que me enviaran el producto correcto.\" data-trans=\"\u0623\u0648\u062f \u0623\u0646 \u062a\u0631\u0633\u0644\u0648\u0627 \u0625\u0644\u064a\u0651 \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0635\u062d\u064a\u062d.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">Quisiera que me enviaran el producto correcto.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0623\u0648\u062f \u0623\u0646 \u062a\u0631\u0633\u0644\u0648\u0627 \u0625\u0644\u064a\u0651 \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0635\u062d\u064a\u062d.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Quisiera que me enviaran el producto correcto.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Solicito la devoluci\u00f3n del importe.\" data-trans=\"\u0623\u0637\u0644\u0628 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0644\u063a.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">Solicito la devoluci\u00f3n del importe.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0623\u0637\u0644\u0628 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0644\u063a.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Solicito la devoluci\u00f3n del importe.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"\u00bfEs posible cambiar el producto?\" data-trans=\"\u0647\u0644 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0627\u0644\u0645\u0646\u062a\u062c\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">\u00bfEs posible cambiar el producto?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0647\u0644 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0627\u0644\u0645\u0646\u062a\u062c\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"\u00bfEs posible cambiar el producto?\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"\u00bfEn qu\u00e9 consiste la soluci\u00f3n que proponen?\" data-trans=\"\u0645\u0627 \u0627\u0644\u062d\u0644 \u0627\u0644\u0630\u064a \u062a\u0642\u062a\u0631\u062d\u0648\u0646\u0647\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">\u00bfEn qu\u00e9 consiste la soluci\u00f3n que proponen?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0645\u0627 \u0627\u0644\u062d\u0644 \u0627\u0644\u0630\u064a \u062a\u0642\u062a\u0631\u062d\u0648\u0646\u0647\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"\u00bfEn qu\u00e9 consiste la soluci\u00f3n que proponen?\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Vamos a revisar lo ocurrido.\" data-trans=\"\u0633\u0646\u0631\u0627\u062c\u0639 \u0645\u0627 \u062d\u062f\u062b.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">Vamos a revisar lo ocurrido.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0633\u0646\u0631\u0627\u062c\u0639 \u0645\u0627 \u062d\u062f\u062b.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Vamos a revisar lo ocurrido.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"\u00bfPodr\u00edan confirmarme la respuesta por escrito?\" data-trans=\"\u0647\u0644 \u064a\u0645\u0643\u0646\u0643\u0645 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0631\u062f \u0644\u064a \u0643\u062a\u0627\u0628\u064a\u064b\u0627\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">\u00bfPodr\u00edan confirmarme la respuesta por escrito?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0647\u0644 \u064a\u0645\u0643\u0646\u0643\u0645 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0631\u062f \u0644\u064a \u0643\u062a\u0627\u0628\u064a\u064b\u0627\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"\u00bfPodr\u00edan confirmarme la respuesta por escrito?\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\n<h2>\u0623\u0644\u0641\u0627\u0638 \u0627\u0644\u0634\u0643\u0648\u0649 \u0648\u0645\u062a\u0627\u0628\u0639\u062a\u0647\u0627<\/h2>\n<p>\u0641\u064a \u0625\u0633\u0628\u0627\u0646\u064a\u0627 \u0642\u062f \u062a\u0633\u0645\u0639 <span lang=\"es\" dir=\"ltr\">hoja de reclamaciones<\/span> &#8211; \u0627\u0633\u062a\u0645\u0627\u0631\u0629 \u0634\u0643\u0627\u0648\u0649\u060c \u0641\u064a \u0633\u064a\u0627\u0642 \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643. \u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0633\u0624\u0627\u0644 <span lang=\"es\" dir=\"ltr\">\u00bfDisponen de hojas de reclamaciones?<\/span> &#8211; \u0647\u0644 \u062a\u062a\u0648\u0641\u0631 \u0644\u062f\u064a\u0643\u0645 \u0627\u0633\u062a\u0645\u0627\u0631\u0627\u062a \u0634\u0643\u0627\u0648\u0649\u061f \u0627\u0644\u0627\u0633\u0645 \u0644\u0641\u0638 \u0645\u0631\u062a\u0628\u0637 \u0628\u0647\u0630\u0627 \u0627\u0644\u0633\u064a\u0627\u0642 \u0627\u0644\u0645\u062d\u0644\u064a\u061b \u0637\u0631\u064a\u0642\u0629 \u0627\u0633\u062a\u0639\u0645\u0627\u0644\u0647 \u0648\u0645\u062a\u0637\u0644\u0628\u0627\u062a\u0647 \u062a\u062d\u062a\u0627\u062c \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062c\u0647\u0629 \u0648\u0627\u0644\u0645\u0646\u0637\u0642\u0629.<\/p>\n<p><span lang=\"es\" dir=\"ltr\">Queja<\/span> \u062a\u0639\u0628\u0631 \u0639\u0646 \u0634\u0643\u0648\u0649 \u0623\u0648 \u0627\u0633\u062a\u064a\u0627\u0621\u060c \u0648<span lang=\"es\" dir=\"ltr\">reclamaci\u00f3n<\/span> \u062a\u064f\u0633\u062a\u062e\u062f\u0645 \u0647\u0646\u0627 \u0644\u0634\u0643\u0648\u0649 \u062a\u062a\u0636\u0645\u0646 \u0637\u0644\u0628 \u0645\u0639\u0627\u0644\u062c\u0629. \u0644\u0627 \u0646\u0641\u062a\u0631\u0636 \u0645\u0646 \u0627\u062e\u062a\u0644\u0627\u0641 \u0627\u0644\u0643\u0644\u0645\u062a\u064a\u0646 \u0648\u062d\u062f\u0647 \u0646\u062a\u064a\u062c\u0629 \u0625\u062c\u0631\u0627\u0626\u064a\u0629. \u0639\u0646\u062f \u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 <span lang=\"es\" dir=\"ltr\">\u00bfCu\u00e1l es la referencia de la reclamaci\u00f3n?<\/span> &#8211; \u0645\u0627 \u0645\u0631\u062c\u0639 \u0627\u0644\u0634\u0643\u0648\u0649\u061f \u064a\u0637\u0644\u0628 \u0645\u0627 \u064a\u0633\u0627\u0639\u062f \u0639\u0644\u0649 \u062a\u062d\u062f\u064a\u062f\u0647\u0627.<\/p>\n<p>\u0625\u0630\u0627 \u0644\u0645 \u064a\u0639\u0627\u0644\u062c \u0627\u0644\u0631\u062f \u0627\u0644\u0646\u0642\u0637\u0629 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 <span lang=\"es\" dir=\"ltr\">La respuesta no aclara la diferencia de importe.<\/span> &#8211; \u0627\u0644\u0631\u062f \u0644\u0627 \u064a\u0648\u0636\u062d \u0641\u0631\u0642 \u0627\u0644\u0645\u0628\u0644\u063a. \u064a\u0645\u0643\u0646\u0643 \u0623\u0646 \u062a\u062a\u0627\u0628\u0639 <span lang=\"es\" dir=\"ltr\">Quisiera una explicaci\u00f3n sobre ese importe.<\/span> &#8211; \u0623\u0648\u062f \u062a\u0648\u0636\u064a\u062d\u064b\u0627 \u0628\u0634\u0623\u0646 \u0630\u0644\u0643 \u0627\u0644\u0645\u0628\u0644\u063a\u060c \u0628\u062f\u0644 \u0625\u0639\u0627\u062f\u0629 \u0648\u0635\u0641 \u0643\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629.<\/p>\n\t\t<div class=\"vocab-box vocab-direction-rtl google-anno-skip\" dir=\"rtl\">\n\t\t\t<div class=\"vocab-box__header\">\n\t\t\t<h3><span class=\"lingo-icon lingo-icon--translation\" aria-hidden=\"true\"><\/span> <span class=\"vocab-box__title\">\u0623\u0644\u0641\u0627\u0638 \u0627\u0644\u0634\u0643\u0648\u0649 \u0648\u0645\u062a\u0627\u0628\u0639\u062a\u0647\u0627<\/span>\n\t\t\t<\/h3>\n\t\t\t<span class=\"vocab-count\"><span>\u0627\u0644\u0645\u0641\u0631\u062f\u0627\u062a<\/span> <bdi>7<\/bdi><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"vocab-box-toolbar\">\n\t\t\t\t<button type=\"button\" class=\"vocab-toggle-translation\" aria-pressed=\"false\">\u0625\u062e\u0641\u0627\u0621 \u0627\u0644\u062a\u0631\u062c\u0645\u0629<\/button>\n\t\t\t<\/div>\n\t\t\t<ul class=\"vocab-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"hoja de reclamaciones\" data-trans=\"\u0627\u0633\u062a\u0645\u0627\u0631\u0629 \u0634\u0643\u0627\u0648\u0649\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">hoja de reclamaciones<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0627\u0633\u062a\u0645\u0627\u0631\u0629 \u0634\u0643\u0627\u0648\u0649<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"hoja de reclamaciones\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"\u00bfDisponen de hojas de reclamaciones?\" data-trans=\"\u0647\u0644 \u062a\u062a\u0648\u0641\u0631 \u0644\u062f\u064a\u0643\u0645 \u0627\u0633\u062a\u0645\u0627\u0631\u0627\u062a \u0634\u0643\u0627\u0648\u0649\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">\u00bfDisponen de hojas de reclamaciones?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0647\u0644 \u062a\u062a\u0648\u0641\u0631 \u0644\u062f\u064a\u0643\u0645 \u0627\u0633\u062a\u0645\u0627\u0631\u0627\u062a \u0634\u0643\u0627\u0648\u0649\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"\u00bfDisponen de hojas de reclamaciones?\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"queja\" data-trans=\"\u0634\u0643\u0648\u0649\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">queja<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0634\u0643\u0648\u0649<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"queja\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"reclamaci\u00f3n\" data-trans=\"\u0634\u0643\u0648\u0649\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">reclamaci\u00f3n<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0634\u0643\u0648\u0649<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"reclamaci\u00f3n\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"\u00bfCu\u00e1l es la referencia de la reclamaci\u00f3n?\" data-trans=\"\u0645\u0627 \u0645\u0631\u062c\u0639 \u0627\u0644\u0634\u0643\u0648\u0649\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">\u00bfCu\u00e1l es la referencia de la reclamaci\u00f3n?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0645\u0627 \u0645\u0631\u062c\u0639 \u0627\u0644\u0634\u0643\u0648\u0649\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"\u00bfCu\u00e1l es la referencia de la reclamaci\u00f3n?\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"La respuesta no aclara la diferencia de importe.\" data-trans=\"\u0627\u0644\u0631\u062f \u0644\u0627 \u064a\u0648\u0636\u062d \u0641\u0631\u0642 \u0627\u0644\u0645\u0628\u0644\u063a.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">La respuesta no aclara la diferencia de importe.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0627\u0644\u0631\u062f \u0644\u0627 \u064a\u0648\u0636\u062d \u0641\u0631\u0642 \u0627\u0644\u0645\u0628\u0644\u063a.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"La respuesta no aclara la diferencia de importe.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Quisiera una explicaci\u00f3n sobre ese importe.\" data-trans=\"\u0623\u0648\u062f \u062a\u0648\u0636\u064a\u062d\u064b\u0627 \u0628\u0634\u0623\u0646 \u0630\u0644\u0643 \u0627\u0644\u0645\u0628\u0644\u063a.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"es\">Quisiera una explicaci\u00f3n sobre ese importe.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0623\u0648\u062f \u062a\u0648\u0636\u064a\u062d\u064b\u0627 \u0628\u0634\u0623\u0646 \u0630\u0644\u0643 \u0627\u0644\u0645\u0628\u0644\u063a.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Quisiera una explicaci\u00f3n sobre ese importe.\" data-lang=\"es\" data-audio-url=\"\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u062a\u0639\u0644\u0645 \u0639\u0631\u0636 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0637\u0644\u0628 \u0623\u0648 \u0645\u0628\u0644\u063a \u0628\u0627\u0644\u0625\u0633\u0628\u0627\u0646\u064a\u0629\u060c \u0648\u0630\u0643\u0631 \u0627\u0644\u0645\u0631\u062c\u0639 \u0648\u0627\u0644\u0645\u0633\u062a\u0646\u062f \u0648\u0637\u0644\u0628 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0629 \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u062f\u0648\u0646 \u0627\u0641\u062a\u0631\u0627\u0636 \u0646\u062a\u064a\u062c\u0629.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_lingo_lang_code":"es","_lingo_lesson_game_positions":"","_lingo_lesson_enabled_games":"","_lingo_lesson_game_type":"","_lingo_lesson_has_linked_quiz":"","_lingo_vocabulary_boxes":"[{\"title\":\"\u0627\u0628\u062f\u0623 \u0628\u0627\u0644\u0648\u0627\u0642\u0639\u0629 \u0648\u0627\u0644\u0645\u0631\u062c\u0639\",\"vocabulary\":\"Quisiera presentar una reclamaci\u00f3n. | \u0623\u0648\u062f \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0648\u0649.\\nSe trata del pedido 248. | \u064a\u062a\u0639\u0644\u0642 \u0627\u0644\u0623\u0645\u0631 \u0628\u0627\u0644\u0637\u0644\u0628 248.\\nLo compr\u00e9 el lunes. | \u0627\u0634\u062a\u0631\u064a\u062a\u0647 \u0627\u0644\u0627\u062b\u0646\u064a\u0646.\\nHe recibido un producto distinto del que ped\u00ed. | \u0627\u0633\u062a\u0644\u0645\u062a \u0645\u0646\u062a\u062c\u064b\u0627 \u0645\u062e\u062a\u0644\u0641\u064b\u0627 \u0639\u0645\u0627 \u0637\u0644\u0628\u062a\u0647.\\nEl producto lleg\u00f3 da\u00f1ado. | \u0648\u0635\u0644 \u0627\u0644\u0645\u0646\u062a\u062c \u0645\u062a\u0636\u0631\u0631\u064b\u0627.\\nEl pedido todav\u00eda no ha llegado. | \u0644\u0645 \u064a\u0635\u0644 \u0627\u0644\u0637\u0644\u0628 \u0628\u0639\u062f.\\nPed\u00ed una mesa blanca y recib\u00ed una gris. | \u0637\u0644\u0628\u062a \u0637\u0627\u0648\u0644\u0629 \u0628\u064a\u0636\u0627\u0621 \u0648\u0627\u0633\u062a\u0644\u0645\u062a \u0631\u0645\u0627\u062f\u064a\u0629.\\nn\u00famero de pedido | \u0631\u0642\u0645 \u0627\u0644\u0637\u0644\u0628\\nfecha de compra | \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0634\u0631\u0627\u0621\",\"id\":\"vb_468e648938f45bbb9f7411f19747937f\"},{\"title\":\"\u0645\u0628\u0644\u063a \u0645\u062e\u062a\u0644\u0641 \u0623\u0648 \u0639\u0645\u0644\u064a\u0629 \u0645\u0643\u0631\u0631\u0629\",\"vocabulary\":\"Me han cobrado dos veces. | \u062d\u064f\u0635\u0644 \u0627\u0644\u0645\u0628\u0644\u063a \u0645\u0646\u064a \u0645\u0631\u062a\u064a\u0646.\\nEl importe cobrado no coincide con el precio indicado. | \u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0645\u062d\u0635\u0644 \u0644\u0627 \u064a\u0637\u0627\u0628\u0642 \u0627\u0644\u0633\u0639\u0631 \u0627\u0644\u0645\u0630\u0643\u0648\u0631.\\nEl precio indicado era de treinta euros y me han cobrado cuarenta. | \u0643\u0627\u0646 \u0627\u0644\u0633\u0639\u0631 \u0627\u0644\u0645\u0630\u0643\u0648\u0631 \u062b\u0644\u0627\u062b\u064a\u0646 \u064a\u0648\u0631\u0648 \u0648\u062d\u064f\u0635\u0644 \u0645\u0646\u064a \u0623\u0631\u0628\u0639\u0648\u0646.\\n\u00bfPodr\u00edan revisar el cobro? | \u0647\u0644 \u064a\u0645\u0643\u0646\u0643\u0645 \u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0645\u062d\u0635\u0644\u061f\\nAdjunto una copia del recibo. | \u0623\u0631\u0641\u0642 \u0646\u0633\u062e\u0629 \u0645\u0646 \u0627\u0644\u0625\u064a\u0635\u0627\u0644.\\nAqu\u00ed est\u00e1 el justificante de pago. | \u0625\u0644\u064a\u0643\u0645 \u0625\u062b\u0628\u0627\u062a \u0627\u0644\u062f\u0641\u0639.\\nrecibo | \u0625\u064a\u0635\u0627\u0644\\nfactura | \u0641\u0627\u062a\u0648\u0631\u0629\",\"id\":\"vb_01b33b99ae1c5737a006821144b57ce4\"},{\"title\":\"\u062d\u062f\u062f \u0627\u0644\u062d\u0644 \u0627\u0644\u0630\u064a \u062a\u0637\u0644\u0628\u0647\",\"vocabulary\":\"Solicito que revisen mi caso. | \u0623\u0637\u0644\u0628 \u0645\u0646\u0643\u0645 \u0645\u0631\u0627\u062c\u0639\u0629 \u062d\u0627\u0644\u062a\u064a.\\nQuisiera que me enviaran el producto correcto. | \u0623\u0648\u062f \u0623\u0646 \u062a\u0631\u0633\u0644\u0648\u0627 \u0625\u0644\u064a\u0651 \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0635\u062d\u064a\u062d.\\nSolicito la devoluci\u00f3n del importe. | \u0623\u0637\u0644\u0628 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0644\u063a.\\n\u00bfEs posible cambiar el producto? | \u0647\u0644 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0627\u0644\u0645\u0646\u062a\u062c\u061f\\n\u00bfEn qu\u00e9 consiste la soluci\u00f3n que proponen? | \u0645\u0627 \u0627\u0644\u062d\u0644 \u0627\u0644\u0630\u064a \u062a\u0642\u062a\u0631\u062d\u0648\u0646\u0647\u061f\\nVamos a revisar lo ocurrido. | \u0633\u0646\u0631\u0627\u062c\u0639 \u0645\u0627 \u062d\u062f\u062b.\\n\u00bfPodr\u00edan confirmarme la respuesta por escrito? | \u0647\u0644 \u064a\u0645\u0643\u0646\u0643\u0645 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0631\u062f \u0644\u064a \u0643\u062a\u0627\u0628\u064a\u064b\u0627\u061f\",\"id\":\"vb_0ac128decac655ca856ef227acc75056\"},{\"title\":\"\u0623\u0644\u0641\u0627\u0638 \u0627\u0644\u0634\u0643\u0648\u0649 \u0648\u0645\u062a\u0627\u0628\u0639\u062a\u0647\u0627\",\"vocabulary\":\"hoja de reclamaciones | \u0627\u0633\u062a\u0645\u0627\u0631\u0629 \u0634\u0643\u0627\u0648\u0649\\n\u00bfDisponen de hojas de reclamaciones? | \u0647\u0644 \u062a\u062a\u0648\u0641\u0631 \u0644\u062f\u064a\u0643\u0645 \u0627\u0633\u062a\u0645\u0627\u0631\u0627\u062a \u0634\u0643\u0627\u0648\u0649\u061f\\nqueja | \u0634\u0643\u0648\u0649\\nreclamaci\u00f3n | \u0634\u0643\u0648\u0649\\n\u00bfCu\u00e1l es la referencia de la reclamaci\u00f3n? | \u0645\u0627 \u0645\u0631\u062c\u0639 \u0627\u0644\u0634\u0643\u0648\u0649\u061f\\nLa respuesta no aclara la diferencia de importe. | \u0627\u0644\u0631\u062f \u0644\u0627 \u064a\u0648\u0636\u062d \u0641\u0631\u0642 \u0627\u0644\u0645\u0628\u0644\u063a.\\nQuisiera una explicaci\u00f3n sobre ese importe. | \u0623\u0648\u062f \u062a\u0648\u0636\u064a\u062d\u064b\u0627 \u0628\u0634\u0623\u0646 \u0630\u0644\u0643 \u0627\u0644\u0645\u0628\u0644\u063a.\",\"id\":\"vb_69382c689f9350e2943ece33658d10d4\"}]","_lingo_lesson_linked_quiz_id":0,"_lingo_lesson_number":"237","_lingo_target_language":"es","_lingo_lesson_selected_author":1},"categories":[],"tags":[],"difficulty":[],"target_language":[29],"lingo_entry_kind":[32],"class_list":["post-11740","post","type-post","status-publish","format-standard","hentry","target_language-29","entry-archive"],"_links":{"self":[{"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/posts\/11740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/comments?post=11740"}],"version-history":[{"count":1,"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/posts\/11740\/revisions"}],"predecessor-version":[{"id":11741,"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/posts\/11740\/revisions\/11741"}],"wp:attachment":[{"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/media?parent=11740"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/categories?post=11740"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/tags?post=11740"},{"taxonomy":"difficulty","embeddable":true,"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/difficulty?post=11740"},{"taxonomy":"target_language","embeddable":true,"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/target_language?post=11740"},{"taxonomy":"lingo_entry_kind","embeddable":true,"href":"https:\/\/learn-language-online.com\/sp\/wp-json\/wp\/v2\/lingo_entry_kind?post=11740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}