{"id":17008,"date":"2026-11-08T18:01:10","date_gmt":"2026-11-08T15:01:10","guid":{"rendered":"https:\/\/learn-language-online.com\/en\/lessons\/clear-service-complaint\/"},"modified":"2026-11-08T18:01:10","modified_gmt":"2026-11-08T15:01:10","slug":"clear-service-complaint","status":"publish","type":"post","link":"https:\/\/learn-language-online.com\/en\/lessons\/clear-service-complaint\/","title":{"rendered":"\u0627\u0644\u0634\u0643\u0648\u0649 \u0628\u0627\u0644\u0625\u0646\u062c\u0644\u064a\u0632\u064a: \u0627\u0634\u0631\u062d \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0648\u0627\u0637\u0644\u0628 \u062d\u0644\u064b\u0627 \u0648\u0627\u0636\u062d\u064b\u0627"},"content":{"rendered":"<div lang=\"ar\" dir=\"rtl\">\n<p>\u0639\u0646\u062f\u0645\u0627 \u064a\u0635\u0644\u0643 \u0637\u0644\u0628 \u0645\u062e\u062a\u0644\u0641 \u0639\u0645\u0627 \u0627\u062e\u062a\u0631\u062a\u0647\u060c \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u062a\u0648\u0636\u064a\u062d \u0627\u0644\u0641\u0631\u0642 \u0648\u0645\u0627 \u062a\u0631\u064a\u062f \u0641\u0639\u0644\u0647 \u0628\u0634\u0623\u0646\u0647. \u0627\u0644\u0634\u0643\u0648\u0649 \u0627\u0644\u0648\u0627\u0636\u062d\u0629 \u062a\u0631\u0628\u0637 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0628\u0637\u0644\u0628 \u0645\u062d\u062f\u062f \u0648\u062a\u0635\u0641 \u0623\u062b\u0631\u0647\u0627 \u062f\u0648\u0646 \u0627\u062a\u0647\u0627\u0645 \u0623\u0648 \u0645\u0628\u0627\u0644\u063a\u0629. \u0633\u0646\u0643\u062a\u0628 \u0646\u0645\u0648\u0630\u062c\u064b\u0627 \u062e\u064a\u0627\u0644\u064a\u064b\u0627 \u0639\u0646 \u062d\u0642\u064a\u0628\u0629 \u0628\u0644\u0648\u0646 \u063a\u064a\u0631 \u0645\u0637\u0644\u0648\u0628\u060c \u062b\u0645 \u0646\u0637\u0644\u0628 \u0628\u062f\u064a\u0644\u064b\u0627 \u0648\u0646\u062a\u0627\u0628\u0639 \u0627\u0644\u062c\u0648\u0627\u0628\u060c \u062f\u0648\u0646 \u0627\u0641\u062a\u0631\u0627\u0636 \u062a\u0639\u0648\u064a\u0636 \u0623\u0648 \u0633\u064a\u0627\u0633\u0629 \u0625\u0631\u062c\u0627\u0639 \u0645\u0639\u064a\u0646\u0629.<\/p>\n<h2>\u062d\u062f\u062f \u0627\u0644\u0637\u0644\u0628 \u0648\u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0630\u064a \u062d\u062f\u062b<\/h2>\n<p>\u062a\u0628\u062f\u0623 <span lang=\"en\" dir=\"ltr\">I&#x27;m writing about order D-318.<\/span> &#8211; \u00ab\u0623\u0643\u062a\u0628 \u0628\u0634\u0623\u0646 \u0627\u0644\u0637\u0644\u0628 \u062f\u064a-318\u00bb\u060c \u062b\u0645 <span lang=\"en\" dir=\"ltr\">I ordered a blue bag, but I received a green one.<\/span> &#8211; \u00ab\u0637\u0644\u0628\u062a \u062d\u0642\u064a\u0628\u0629 \u0632\u0631\u0642\u0627\u0621\u060c \u0644\u0643\u0646\u0646\u064a \u0627\u0633\u062a\u0644\u0645\u062a \u062d\u0642\u064a\u0628\u0629 \u062e\u0636\u0631\u0627\u0621\u00bb. \u0627\u0644\u0631\u0642\u0645 \u0648\u0627\u0644\u0637\u0644\u0628 \u062e\u064a\u0627\u0644\u064a\u0627\u0646. \u0627\u0644\u062c\u0645\u0644\u0629 \u062a\u062d\u062f\u062f \u0645\u0627 \u0643\u0627\u0646 \u0645\u0637\u0644\u0648\u0628\u064b\u0627 \u0648\u0645\u0627 \u0648\u0635\u0644\u060c \u0628\u062f\u0644 \u0648\u0635\u0641 \u0639\u0627\u0645 \u0628\u0623\u0646 \u0627\u0644\u062e\u062f\u0645\u0629 \u063a\u064a\u0631 \u062c\u064a\u062f\u0629.<\/p>\n<p>\u064a\u0645\u0643\u0646 \u0630\u0643\u0631 \u0627\u0644\u0648\u0635\u0648\u0644 <span lang=\"en\" dir=\"ltr\">The package arrived yesterday.<\/span> &#8211; \u00ab\u0648\u0635\u0644 \u0627\u0644\u0637\u0631\u062f \u0623\u0645\u0633\u00bb. \u0648\u0625\u0630\u0627 \u0643\u0627\u0646 \u0627\u0644\u062e\u0644\u0644 \u0645\u062e\u062a\u0644\u0641\u064b\u0627\u060c \u0642\u0644 <span lang=\"en\" dir=\"ltr\">One item is missing from the order.<\/span> &#8211; \u00ab\u0647\u0646\u0627\u0643 \u0642\u0637\u0639\u0629 \u0646\u0627\u0642\u0635\u0629 \u0645\u0646 \u0627\u0644\u0637\u0644\u0628\u00bb\u060c \u0623\u0648 <span lang=\"en\" dir=\"ltr\">The zipper doesn&#x27;t close.<\/span> &#8211; \u00ab\u0627\u0644\u0633\u062d\u0651\u0627\u0628 \u0644\u0627 \u064a\u0646\u063a\u0644\u0642\u00bb. \u0627\u062e\u062a\u0631 \u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0630\u064a \u064a\u0637\u0627\u0628\u0642 \u0645\u0627 \u062d\u062f\u062b\u060c \u0648\u0644\u0627 \u062a\u062c\u0645\u0639 \u0645\u0634\u0643\u0644\u0627\u062a \u0644\u0645 \u062a\u0638\u0647\u0631 \u0641\u064a \u0627\u0644\u0645\u0648\u0642\u0641.<\/p>\n<p>\u0644\u0644\u062a\u0648\u062b\u064a\u0642 \u0641\u064a \u0627\u0644\u0645\u062b\u0627\u0644 <span lang=\"en\" dir=\"ltr\">I&#x27;ve attached a photo of the bag.<\/span> &#8211; \u00ab\u0623\u0631\u0641\u0642\u062a \u0635\u0648\u0631\u0629 \u0644\u0644\u062d\u0642\u064a\u0628\u0629\u00bb. \u0648\u0625\u0630\u0627 \u0643\u0627\u0646 \u0627\u0644\u062e\u0644\u0644 \u0641\u064a \u062a\u0631\u062a\u064a\u0628 \u062e\u062f\u0645\u0629 <span lang=\"en\" dir=\"ltr\">The delivery arrived later than the agreed time.<\/span> &#8211; \u00ab\u0648\u0635\u0644 \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0628\u0639\u062f \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062a\u0641\u0642 \u0639\u0644\u064a\u0647\u00bb. \u0627\u0644\u0645\u0642\u0627\u0631\u0646\u0629 \u0647\u0646\u0627 \u0628\u0627\u0644\u0627\u062a\u0641\u0627\u0642 \u0627\u0644\u0645\u0630\u0643\u0648\u0631 \u0641\u064a \u0627\u0644\u0645\u0648\u0642\u0641\u060c \u0648\u0644\u064a\u0633\u062a \u062d\u0643\u0645\u064b\u0627 \u0628\u0648\u062c\u0648\u062f \u0645\u0647\u0644\u0629 \u062a\u0633\u0644\u064a\u0645 \u0639\u0627\u0645\u0629.<\/p>\n\t\t<div class=\"vocab-box vocab-direction-rtl google-anno-skip\" dir=\"rtl\">\n\t\t\t<div class=\"vocab-box__header\">\n\t\t\t<h3><span class=\"lingo-icon lingo-icon--translation\" aria-hidden=\"true\"><\/span> <span class=\"vocab-box__title\">\u062d\u062f\u062f \u0627\u0644\u0637\u0644\u0628 \u0648\u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0630\u064a \u062d\u062f\u062b<\/span>\n\t\t\t<\/h3>\n\t\t\t<span class=\"vocab-count\"><span>\u0627\u0644\u0645\u0641\u0631\u062f\u0627\u062a<\/span> <bdi>10<\/bdi><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"vocab-box-toolbar\">\n\t\t\t\t<button type=\"button\" class=\"vocab-toggle-translation\" aria-pressed=\"false\">\u0625\u062e\u0641\u0627\u0621 \u0627\u0644\u062a\u0631\u062c\u0645\u0629<\/button>\n\t\t\t<\/div>\n\t\t\t<ul class=\"vocab-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"I&#039;m writing about my order.\" data-trans=\"\u0623\u0643\u062a\u0628 \u0628\u0634\u0623\u0646 \u0637\u0644\u0628\u064a.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">I&#039;m writing about my order.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0623\u0643\u062a\u0628 \u0628\u0634\u0623\u0646 \u0637\u0644\u0628\u064a.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"I&#039;m writing about my order.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/e7\/e78dbd527ff842879b5b3a8938dce95c.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"I ordered a blue bag, but I received a green one.\" data-trans=\"\u0637\u0644\u0628\u062a \u062d\u0642\u064a\u0628\u0629 \u0632\u0631\u0642\u0627\u0621\u060c \u0644\u0643\u0646\u0646\u064a \u0627\u0633\u062a\u0644\u0645\u062a \u062d\u0642\u064a\u0628\u0629 \u062e\u0636\u0631\u0627\u0621.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">I ordered a blue bag, but I received a green one.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0637\u0644\u0628\u062a \u062d\u0642\u064a\u0628\u0629 \u0632\u0631\u0642\u0627\u0621\u060c \u0644\u0643\u0646\u0646\u064a \u0627\u0633\u062a\u0644\u0645\u062a \u062d\u0642\u064a\u0628\u0629 \u062e\u0636\u0631\u0627\u0621.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"I ordered a blue bag, but I received a green one.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/03\/037b37186d7a44b48ec228ff239d990d.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"The package arrived yesterday.\" data-trans=\"\u0648\u0635\u0644 \u0627\u0644\u0637\u0631\u062f \u0623\u0645\u0633.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">The package arrived yesterday.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0648\u0635\u0644 \u0627\u0644\u0637\u0631\u062f \u0623\u0645\u0633.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"The package arrived yesterday.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/4e\/4ecba8d77b9d4f7db233218de17983fa.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"One item is missing from the order.\" data-trans=\"\u0647\u0646\u0627\u0643 \u0642\u0637\u0639\u0629 \u0646\u0627\u0642\u0635\u0629 \u0645\u0646 \u0627\u0644\u0637\u0644\u0628.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">One item is missing from the order.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0647\u0646\u0627\u0643 \u0642\u0637\u0639\u0629 \u0646\u0627\u0642\u0635\u0629 \u0645\u0646 \u0627\u0644\u0637\u0644\u0628.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"One item is missing from the order.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/d1\/d1249104900f4f08946f5950bf421cf6.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"The zipper doesn&#039;t close.\" data-trans=\"\u0627\u0644\u0633\u062d\u0651\u0627\u0628 \u0644\u0627 \u064a\u0646\u063a\u0644\u0642.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">The zipper doesn&#039;t close.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0627\u0644\u0633\u062d\u0651\u0627\u0628 \u0644\u0627 \u064a\u0646\u063a\u0644\u0642.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"The zipper doesn&#039;t close.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/5b\/5b639272705e46478534ffd3f88a5a53.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"I&#039;ve attached a photo of the bag.\" data-trans=\"\u0623\u0631\u0641\u0642\u062a \u0635\u0648\u0631\u0629 \u0644\u0644\u062d\u0642\u064a\u0628\u0629.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">I&#039;ve attached a photo of the bag.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0623\u0631\u0641\u0642\u062a \u0635\u0648\u0631\u0629 \u0644\u0644\u062d\u0642\u064a\u0628\u0629.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"I&#039;ve attached a photo of the bag.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/ad\/ad98febcafc2458c8df2b1ebe3138dd2.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"The delivery arrived later than the agreed time.\" data-trans=\"\u0648\u0635\u0644 \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0628\u0639\u062f \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062a\u0641\u0642 \u0639\u0644\u064a\u0647.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">The delivery arrived later than the agreed time.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0648\u0635\u0644 \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0628\u0639\u062f \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062a\u0641\u0642 \u0639\u0644\u064a\u0647.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"The delivery arrived later than the agreed time.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/ce\/ce1c6900e03242f78839b87366baa336.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"The item doesn&#039;t match the description.\" data-trans=\"\u0627\u0644\u0642\u0637\u0639\u0629 \u0644\u0627 \u062a\u0637\u0627\u0628\u0642 \u0627\u0644\u0648\u0635\u0641.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">The item doesn&#039;t match the description.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0627\u0644\u0642\u0637\u0639\u0629 \u0644\u0627 \u062a\u0637\u0627\u0628\u0642 \u0627\u0644\u0648\u0635\u0641.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"The item doesn&#039;t match the description.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/33\/33fba136bfef4e7388fbd449edad56db.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"I received the wrong size.\" data-trans=\"\u0627\u0633\u062a\u0644\u0645\u062a \u0627\u0644\u0645\u0642\u0627\u0633 \u0627\u0644\u062e\u0637\u0623.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">I received the wrong size.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0627\u0633\u062a\u0644\u0645\u062a \u0627\u0644\u0645\u0642\u0627\u0633 \u0627\u0644\u062e\u0637\u0623.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"I received the wrong size.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/a4\/a44eccc457404b10b4005816c417b9c5.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"There seems to be a mistake with my order.\" data-trans=\"\u064a\u0628\u062f\u0648 \u0623\u0646 \u0647\u0646\u0627\u0643 \u062e\u0637\u0623 \u0641\u064a \u0637\u0644\u0628\u064a.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">There seems to be a mistake with my order.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u064a\u0628\u062f\u0648 \u0623\u0646 \u0647\u0646\u0627\u0643 \u062e\u0637\u0623 \u0641\u064a \u0637\u0644\u0628\u064a.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"There seems to be a mistake with my order.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/e2\/e274f9f3c8a84ce7996b3c9a726db67c.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\n<h2>\u0628\u064a\u0651\u0646 \u0627\u0644\u0623\u062b\u0631 \u0648\u0627\u0637\u0644\u0628 \u062d\u0644\u064b\u0627 \u0645\u062d\u062f\u062f\u064b\u0627<\/h2>\n<p>\u0641\u064a \u0642\u0635\u0629 \u0627\u0644\u062d\u0642\u064a\u0628\u0629 \u062a\u0642\u0648\u0644 <span lang=\"en\" dir=\"ltr\">I need the blue one for an event on Friday.<\/span> &#8211; \u00ab\u0623\u062d\u062a\u0627\u062c \u0627\u0644\u062d\u0642\u064a\u0628\u0629 \u0627\u0644\u0632\u0631\u0642\u0627\u0621 \u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u064a\u0648\u0645 \u0627\u0644\u062c\u0645\u0639\u0629\u00bb. \u0647\u0630\u0627 \u064a\u0641\u0633\u0631 \u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0648\u0642\u062a\u060c \u0648\u0644\u0627 \u064a\u062b\u0628\u062a \u0623\u0646 \u0627\u0644\u062c\u0647\u0629 \u062a\u0633\u062a\u0637\u064a\u0639 \u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0628\u062f\u064a\u0644 \u0642\u0628\u0644 \u0627\u0644\u062c\u0645\u0639\u0629. \u062b\u0645 <span lang=\"en\" dir=\"ltr\">Could you send the correct item?<\/span> &#8211; \u00ab\u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u0642\u0637\u0639\u0629 \u0627\u0644\u0635\u062d\u064a\u062d\u0629\u061f\u00bb.<\/p>\n<p>\u0625\u0630\u0627 \u0643\u0627\u0646 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0647\u0648 \u063a\u0631\u0636\u0643 <span lang=\"en\" dir=\"ltr\">I&#x27;d like to request a replacement.<\/span> &#8211; \u00ab\u0623\u0648\u062f \u0637\u0644\u0628 \u0628\u062f\u064a\u0644\u00bb. \u0648\u0625\u0630\u0627 \u0644\u0645 \u064a\u0646\u0627\u0633\u0628\u0643 \u0647\u0630\u0627 \u0627\u0644\u062e\u064a\u0627\u0631 <span lang=\"en\" dir=\"ltr\">Would a refund be possible instead?<\/span> &#8211; \u00ab\u0647\u0644 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0644\u063a \u0628\u062f\u0644\u064b\u0627 \u0645\u0646 \u0630\u0644\u0643\u061f\u00bb. \u0627\u0644\u0633\u0624\u0627\u0644 \u064a\u0637\u0644\u0628 \u0627\u0644\u0646\u0638\u0631 \u0641\u064a \u062d\u0644\u061b \u0644\u0627 \u064a\u0639\u0646\u064a \u0623\u0646 \u0627\u0644\u0645\u0648\u0627\u0641\u0642\u0629 \u0623\u0648 \u0645\u0628\u0644\u063a\u064b\u0627 \u0645\u0639\u064a\u0646\u064b\u0627 \u0645\u0636\u0645\u0648\u0646\u0627\u0646.<\/p>\n<p>\u0631\u0633\u0627\u0644\u0629 \u0645\u062a\u0631\u0627\u0628\u0637\u0629: <span lang=\"en\" dir=\"ltr\">I&#x27;m writing about order D-318. I ordered a blue bag, but I received a green one. I need the blue one for an event on Friday. Could you send the correct item and explain how I should return this one?<\/span> \u0623\u064a: \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0637\u0644\u0628\u060c \u0648\u0648\u0635\u0641 \u0627\u0644\u0641\u0631\u0642\u060c \u0648\u0628\u064a\u0627\u0646 \u0627\u0644\u062d\u0627\u062c\u0629\u060c \u062b\u0645 \u0637\u0644\u0628 \u0627\u0644\u0642\u0637\u0639\u0629 \u0627\u0644\u0635\u062d\u064a\u062d\u0629 \u0648\u0637\u0631\u064a\u0642\u0629 \u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0645\u0648\u062c\u0648\u062f\u0629. \u064a\u0643\u0641\u064a \u0633\u0628\u0628 \u0639\u0645\u0644\u064a \u0648\u0627\u0636\u062d \u062f\u0648\u0646 \u062a\u0647\u062f\u064a\u062f \u0623\u0648 \u062a\u0627\u0631\u064a\u062e \u0637\u0648\u064a\u0644 \u0644\u0627 \u064a\u062e\u062f\u0645 \u0627\u0644\u0645\u0634\u0643\u0644\u0629.<\/p>\n\t\t<div class=\"vocab-box vocab-direction-rtl google-anno-skip\" dir=\"rtl\">\n\t\t\t<div class=\"vocab-box__header\">\n\t\t\t<h3><span class=\"lingo-icon lingo-icon--translation\" aria-hidden=\"true\"><\/span> <span class=\"vocab-box__title\">\u0628\u064a\u0651\u0646 \u0627\u0644\u0623\u062b\u0631 \u0648\u0627\u0637\u0644\u0628 \u062d\u0644\u064b\u0627 \u0645\u062d\u062f\u062f\u064b\u0627<\/span>\n\t\t\t<\/h3>\n\t\t\t<span class=\"vocab-count\"><span>\u0627\u0644\u0645\u0641\u0631\u062f\u0627\u062a<\/span> <bdi>10<\/bdi><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"vocab-box-toolbar\">\n\t\t\t\t<button type=\"button\" class=\"vocab-toggle-translation\" aria-pressed=\"false\">\u0625\u062e\u0641\u0627\u0621 \u0627\u0644\u062a\u0631\u062c\u0645\u0629<\/button>\n\t\t\t<\/div>\n\t\t\t<ul class=\"vocab-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"I need the blue one for an event on Friday.\" data-trans=\"\u0623\u062d\u062a\u0627\u062c \u0627\u0644\u062d\u0642\u064a\u0628\u0629 \u0627\u0644\u0632\u0631\u0642\u0627\u0621 \u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u064a\u0648\u0645 \u0627\u0644\u062c\u0645\u0639\u0629.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">I need the blue one for an event on Friday.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0623\u062d\u062a\u0627\u062c \u0627\u0644\u062d\u0642\u064a\u0628\u0629 \u0627\u0644\u0632\u0631\u0642\u0627\u0621 \u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u064a\u0648\u0645 \u0627\u0644\u062c\u0645\u0639\u0629.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"I need the blue one for an event on Friday.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/dd\/ddc25dbb77f441789170d5b782862c4e.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Could you send the correct item?\" data-trans=\"\u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u0642\u0637\u0639\u0629 \u0627\u0644\u0635\u062d\u064a\u062d\u0629\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">Could you send the correct item?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u0642\u0637\u0639\u0629 \u0627\u0644\u0635\u062d\u064a\u062d\u0629\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Could you send the correct item?\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/b9\/b97cc4e0232043039dc66d79e0d5114d.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"I&#039;d like to request a replacement.\" data-trans=\"\u0623\u0648\u062f \u0637\u0644\u0628 \u0628\u062f\u064a\u0644.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">I&#039;d like to request a replacement.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0623\u0648\u062f \u0637\u0644\u0628 \u0628\u062f\u064a\u0644.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"I&#039;d like to request a replacement.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/3b\/3b4513689f3a4e0e951d1b80f6c4bfe4.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Would a refund be possible instead?\" data-trans=\"\u0647\u0644 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0644\u063a \u0628\u062f\u0644\u064b\u0627 \u0645\u0646 \u0630\u0644\u0643\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">Would a refund be possible instead?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0647\u0644 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0644\u063a \u0628\u062f\u0644\u064b\u0627 \u0645\u0646 \u0630\u0644\u0643\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Would a refund be possible instead?\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/b5\/b579b6ac1922402d9bfcc627c8ded025.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Could you explain how I should return this one?\" data-trans=\"\u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0634\u0631\u062d \u0643\u064a\u0641 \u064a\u0646\u0628\u063a\u064a \u0623\u0646 \u0623\u0639\u064a\u062f \u0647\u0630\u0647 \u0627\u0644\u0642\u0637\u0639\u0629\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">Could you explain how I should return this one?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0634\u0631\u062d \u0643\u064a\u0641 \u064a\u0646\u0628\u063a\u064a \u0623\u0646 \u0623\u0639\u064a\u062f \u0647\u0630\u0647 \u0627\u0644\u0642\u0637\u0639\u0629\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Could you explain how I should return this one?\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/35\/3534e1675fd94b479c23538f712d74b1.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"I can&#039;t use the item as it is.\" data-trans=\"\u0644\u0627 \u0623\u0633\u062a\u0637\u064a\u0639 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0642\u0637\u0639\u0629 \u0628\u062d\u0627\u0644\u062a\u0647\u0627 \u0627\u0644\u062d\u0627\u0644\u064a\u0629.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">I can&#039;t use the item as it is.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0644\u0627 \u0623\u0633\u062a\u0637\u064a\u0639 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0642\u0637\u0639\u0629 \u0628\u062d\u0627\u0644\u062a\u0647\u0627 \u0627\u0644\u062d\u0627\u0644\u064a\u0629.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"I can&#039;t use the item as it is.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/0a\/0abce5b1a4dc417eb34650705ebd5a81.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Could you suggest another solution?\" data-trans=\"\u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0627\u0642\u062a\u0631\u0627\u062d \u062d\u0644 \u0622\u062e\u0631\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">Could you suggest another solution?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0627\u0642\u062a\u0631\u0627\u062d \u062d\u0644 \u0622\u062e\u0631\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Could you suggest another solution?\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/a2\/a234f9db74924892834e9665cd37e066.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"I&#039;d prefer a replacement in the correct color.\" data-trans=\"\u0623\u0641\u0636\u0644 \u0628\u062f\u064a\u0644\u064b\u0627 \u0628\u0627\u0644\u0644\u0648\u0646 \u0627\u0644\u0635\u062d\u064a\u062d.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">I&#039;d prefer a replacement in the correct color.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0623\u0641\u0636\u0644 \u0628\u062f\u064a\u0644\u064b\u0627 \u0628\u0627\u0644\u0644\u0648\u0646 \u0627\u0644\u0635\u062d\u064a\u062d.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"I&#039;d prefer a replacement in the correct color.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/81\/8169d578295741488c88abc46c7e826b.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Please let me know what options are available.\" data-trans=\"\u064a\u0631\u062c\u0649 \u0625\u062e\u0628\u0627\u0631\u064a \u0628\u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062a\u0627\u062d\u0629.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">Please let me know what options are available.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u064a\u0631\u062c\u0649 \u0625\u062e\u0628\u0627\u0631\u064a \u0628\u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062a\u0627\u062d\u0629.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Please let me know what options are available.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/28\/28b5c606ee6444d2932bcdc79a995076.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"I&#039;d appreciate your help in resolving this.\" data-trans=\"\u0623\u0642\u062f\u0651\u0631 \u0645\u0633\u0627\u0639\u062f\u062a\u0643 \u0641\u064a \u062d\u0644 \u0647\u0630\u0627 \u0627\u0644\u0623\u0645\u0631.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">I&#039;d appreciate your help in resolving this.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0623\u0642\u062f\u0651\u0631 \u0645\u0633\u0627\u0639\u062f\u062a\u0643 \u0641\u064a \u062d\u0644 \u0647\u0630\u0627 \u0627\u0644\u0623\u0645\u0631.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"I&#039;d appreciate your help in resolving this.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/5c\/5cf72344abe84f00834ccd6ec42640a7.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\n<h2>\u062a\u0627\u0628\u0639 \u0627\u0644\u062d\u0644 \u0627\u0644\u0630\u064a \u064a\u0639\u0631\u0636\u0647 \u0627\u0644\u0631\u062f<\/h2>\n<p>\u0642\u062f \u062a\u062c\u064a\u0628 \u0627\u0644\u062c\u0647\u0629 <span lang=\"en\" dir=\"ltr\">We&#x27;re sorry about the mistake. We can send a replacement.<\/span> &#8211; \u00ab\u0646\u0639\u062a\u0630\u0631 \u0639\u0646 \u0627\u0644\u062e\u0637\u0623. \u064a\u0645\u0643\u0646\u0646\u0627 \u0625\u0631\u0633\u0627\u0644 \u0628\u062f\u064a\u0644\u00bb. \u062a\u0627\u0628\u0639 \u0628\u0633\u0624\u0627\u0644 <span lang=\"en\" dir=\"ltr\">When should I expect it to arrive?<\/span> &#8211; \u00ab\u0645\u062a\u0649 \u064a\u0646\u0628\u063a\u064a \u0623\u0646 \u0623\u062a\u0648\u0642\u0639 \u0648\u0635\u0648\u0644\u0647\u061f\u00bb\u060c \u0648<span lang=\"en\" dir=\"ltr\">Do I need to return the original item first?<\/span> &#8211; \u00ab\u0647\u0644 \u064a\u0644\u0632\u0645 \u0623\u0646 \u0623\u0639\u064a\u062f \u0627\u0644\u0642\u0637\u0639\u0629 \u0627\u0644\u0623\u0635\u0644\u064a\u0629 \u0623\u0648\u0644\u064b\u0627\u061f\u00bb. \u0644\u0627 \u062a\u0633\u062a\u0646\u062a\u062c \u062a\u0631\u062a\u064a\u0628 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0625\u0630\u0627 \u0644\u0645 \u064a\u0630\u0643\u0631\u0647 \u0627\u0644\u0631\u062f.<\/p>\n<p>\u0625\u0630\u0627 \u0644\u0645 \u064a\u0648\u0636\u062d \u0627\u0644\u062c\u0648\u0627\u0628 \u0627\u0644\u062d\u0644 <span lang=\"en\" dir=\"ltr\">Thank you for your reply, but I&#x27;m still not sure what I should do next.<\/span> &#8211; \u00ab\u0634\u0643\u0631\u064b\u0627 \u0639\u0644\u0649 \u0631\u062f\u0643\u060c \u0644\u0643\u0646\u0646\u064a \u0645\u0627 \u0632\u0644\u062a \u063a\u064a\u0631 \u0645\u062a\u0623\u0643\u062f \u0645\u0645\u0627 \u064a\u0646\u0628\u063a\u064a \u0623\u0646 \u0623\u0641\u0639\u0644\u0647 \u0628\u0639\u062f \u0630\u0644\u0643\u00bb. \u062b\u0645 \u0627\u0637\u0644\u0628 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0629 \u0627\u0644\u0646\u0627\u0642\u0635\u0629\u060c \u0645\u062b\u0644 <span lang=\"en\" dir=\"ltr\">Could you confirm the return address?<\/span> &#8211; \u00ab\u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u062a\u0623\u0643\u064a\u062f \u0639\u0646\u0648\u0627\u0646 \u0627\u0644\u0625\u0631\u062c\u0627\u0639\u061f\u00bb.<\/p>\n<p>\u0628\u0639\u062f \u0627\u0644\u062a\u0646\u0641\u064a\u0630 <span lang=\"en\" dir=\"ltr\">The replacement has arrived, and the color is correct.<\/span> &#8211; \u00ab\u0648\u0635\u0644 \u0627\u0644\u0628\u062f\u064a\u0644\u060c \u0648\u0627\u0644\u0644\u0648\u0646 \u0635\u062d\u064a\u062d\u00bb. \u0648\u0642\u062f \u062a\u062e\u062a\u0645 <span lang=\"en\" dir=\"ltr\">Thank you for resolving the issue.<\/span> &#8211; \u00ab\u0634\u0643\u0631\u064b\u0627 \u0644\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629\u00bb. \u0627\u0643\u062a\u0628 \u0634\u0643\u0648\u0627\u0643 \u062d\u0648\u0644 \u062e\u0644\u0644 \u0648\u0627\u062d\u062f\u060c \u062b\u0645 \u0627\u0642\u0631\u0623 \u0631\u062f \u0627\u0644\u062c\u0647\u0629 \u0628\u062d\u062b\u064b\u0627 \u0639\u0646 \u0627\u0644\u0641\u0639\u0644 \u0627\u0644\u062a\u0627\u0644\u064a \u0648\u0627\u0644\u0648\u0642\u062a \u0648\u0627\u0644\u062a\u0641\u0635\u064a\u0644 \u0627\u0644\u0630\u064a \u064a\u062d\u062a\u0627\u062c \u062a\u0648\u0636\u064a\u062d\u064b\u0627.<\/p>\n\t\t<div class=\"vocab-box vocab-direction-rtl google-anno-skip\" dir=\"rtl\">\n\t\t\t<div class=\"vocab-box__header\">\n\t\t\t<h3><span class=\"lingo-icon lingo-icon--translation\" aria-hidden=\"true\"><\/span> <span class=\"vocab-box__title\">\u062a\u0627\u0628\u0639 \u0627\u0644\u062d\u0644 \u0627\u0644\u0630\u064a \u064a\u0639\u0631\u0636\u0647 \u0627\u0644\u0631\u062f<\/span>\n\t\t\t<\/h3>\n\t\t\t<span class=\"vocab-count\"><span>\u0627\u0644\u0645\u0641\u0631\u062f\u0627\u062a<\/span> <bdi>10<\/bdi><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"vocab-box-toolbar\">\n\t\t\t\t<button type=\"button\" class=\"vocab-toggle-translation\" aria-pressed=\"false\">\u0625\u062e\u0641\u0627\u0621 \u0627\u0644\u062a\u0631\u062c\u0645\u0629<\/button>\n\t\t\t<\/div>\n\t\t\t<ul class=\"vocab-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"We&#039;re sorry about the mistake.\" data-trans=\"\u0646\u0639\u062a\u0630\u0631 \u0639\u0646 \u0627\u0644\u062e\u0637\u0623.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">We&#039;re sorry about the mistake.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0646\u0639\u062a\u0630\u0631 \u0639\u0646 \u0627\u0644\u062e\u0637\u0623.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"We&#039;re sorry about the mistake.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/77\/77315719656b42eb999a33a7bdb9a429.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"We can send a replacement.\" data-trans=\"\u064a\u0645\u0643\u0646\u0646\u0627 \u0625\u0631\u0633\u0627\u0644 \u0628\u062f\u064a\u0644.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">We can send a replacement.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u064a\u0645\u0643\u0646\u0646\u0627 \u0625\u0631\u0633\u0627\u0644 \u0628\u062f\u064a\u0644.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"We can send a replacement.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/2e\/2e1516236ac44652b32e274969d295cb.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"When should I expect it to arrive?\" data-trans=\"\u0645\u062a\u0649 \u064a\u0646\u0628\u063a\u064a \u0623\u0646 \u0623\u062a\u0648\u0642\u0639 \u0648\u0635\u0648\u0644\u0647\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">When should I expect it to arrive?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0645\u062a\u0649 \u064a\u0646\u0628\u063a\u064a \u0623\u0646 \u0623\u062a\u0648\u0642\u0639 \u0648\u0635\u0648\u0644\u0647\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"When should I expect it to arrive?\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/a1\/a143b835579a42ddad522c1fb565436e.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Do I need to return the original item first?\" data-trans=\"\u0647\u0644 \u064a\u0644\u0632\u0645 \u0623\u0646 \u0623\u0639\u064a\u062f \u0627\u0644\u0642\u0637\u0639\u0629 \u0627\u0644\u0623\u0635\u0644\u064a\u0629 \u0623\u0648\u0644\u064b\u0627\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">Do I need to return the original item first?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0647\u0644 \u064a\u0644\u0632\u0645 \u0623\u0646 \u0623\u0639\u064a\u062f \u0627\u0644\u0642\u0637\u0639\u0629 \u0627\u0644\u0623\u0635\u0644\u064a\u0629 \u0623\u0648\u0644\u064b\u0627\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Do I need to return the original item first?\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/18\/18028c49dcd846f297e749545c62cda5.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Could you confirm the return address?\" data-trans=\"\u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u062a\u0623\u0643\u064a\u062f \u0639\u0646\u0648\u0627\u0646 \u0627\u0644\u0625\u0631\u062c\u0627\u0639\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">Could you confirm the return address?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u062a\u0623\u0643\u064a\u062f \u0639\u0646\u0648\u0627\u0646 \u0627\u0644\u0625\u0631\u062c\u0627\u0639\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Could you confirm the return address?\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/92\/92ed7043fb7f446d8009a2bb9e9f6c9a.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"I&#039;m still not sure what I should do next.\" data-trans=\"\u0645\u0627 \u0632\u0644\u062a \u063a\u064a\u0631 \u0645\u062a\u0623\u0643\u062f \u0645\u0645\u0627 \u064a\u0646\u0628\u063a\u064a \u0623\u0646 \u0623\u0641\u0639\u0644\u0647 \u0628\u0639\u062f \u0630\u0644\u0643.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">I&#039;m still not sure what I should do next.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0645\u0627 \u0632\u0644\u062a \u063a\u064a\u0631 \u0645\u062a\u0623\u0643\u062f \u0645\u0645\u0627 \u064a\u0646\u0628\u063a\u064a \u0623\u0646 \u0623\u0641\u0639\u0644\u0647 \u0628\u0639\u062f \u0630\u0644\u0643.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"I&#039;m still not sure what I should do next.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/b6\/b60723d01b7d47edbd84b9ef48a913d0.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Has the replacement been sent?\" data-trans=\"\u0647\u0644 \u0623\u064f\u0631\u0633\u0644 \u0627\u0644\u0628\u062f\u064a\u0644\u061f\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">Has the replacement been sent?<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0647\u0644 \u0623\u064f\u0631\u0633\u0644 \u0627\u0644\u0628\u062f\u064a\u0644\u061f<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Has the replacement been sent?\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/d1\/d1d29078cc044ad4bc3f4fe6c8016de8.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"The replacement has arrived.\" data-trans=\"\u0648\u0635\u0644 \u0627\u0644\u0628\u062f\u064a\u0644.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">The replacement has arrived.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0648\u0635\u0644 \u0627\u0644\u0628\u062f\u064a\u0644.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"The replacement has arrived.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/48\/486a7e84c6e54f4b9fd62be5c626f631.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"The color is correct.\" data-trans=\"\u0627\u0644\u0644\u0648\u0646 \u0635\u062d\u064a\u062d.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">The color is correct.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0627\u0644\u0644\u0648\u0646 \u0635\u062d\u064a\u062d.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"The color is correct.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/7a\/7abf2a2c4ffb436b99610a3946f7eb05.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"vocab-item\" data-word=\"Thank you for resolving the issue.\" data-trans=\"\u0634\u0643\u0631\u064b\u0627 \u0644\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629.\">\n\t\t\t\t\t\t<span class=\"vocab-word foreign-text\" dir=\"auto\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tlang=\"en\">Thank you for resolving the issue.<\/span>\n\t\t\t\t\t\t<span class=\"vocab-trans\" dir=\"auto\">\u0634\u0643\u0631\u064b\u0627 \u0644\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629.<\/span>\n\t\t\t\t\t\t<button type=\"button\" class=\"vocab-speak-btn\" data-text=\"Thank you for resolving the issue.\" data-lang=\"en\" data-audio-url=\"https:\/\/learn-language-online.com\/wp-content\/uploads\/lingo-audio\/network-1\/v1\/en\/f2\/f2c556b3433c47d78b9a090d6d0e0604.wav\" aria-label=\"\u0627\u0633\u062a\u0645\u0639 \u0625\u0644\u0649 \u0627\u0644\u0646\u0637\u0642\">\n\t\t\t\t\t\t\t<span class=\"vocab-speak-btn__icon lingo-icon lingo-icon--listening\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u0627\u0643\u062a\u0628 \u0634\u0643\u0648\u0649 \u0625\u0646\u062c\u0644\u064a\u0632\u064a\u0629 \u0648\u0627\u0636\u062d\u0629 \u0639\u0646 \u062e\u062f\u0645\u0629 \u0623\u0648 \u0637\u0644\u0628\u060c \u0648\u062d\u062f\u062f \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0648\u062a\u0623\u062b\u064a\u0631\u0647\u0627 \u0648\u0627\u0644\u062d\u0644 \u0627\u0644\u0630\u064a \u062a\u0637\u0644\u0628\u0647\u060c \u062b\u0645 \u062a\u0627\u0628\u0639 \u0627\u0644\u0631\u062f \u0628\u0623\u062f\u0628.<\/p>\n","protected":false},"author":28,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_lingo_lang_code":"en","_lingo_lesson_game_positions":"","_lingo_lesson_enabled_games":"","_lingo_lesson_game_type":"","_lingo_lesson_has_linked_quiz":"","_lingo_vocabulary_boxes":"[{\"title\":\"\u062d\u062f\u062f \u0627\u0644\u0637\u0644\u0628 \u0648\u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0630\u064a \u062d\u062f\u062b\",\"vocabulary\":\"I'm writing about my order. | \u0623\u0643\u062a\u0628 \u0628\u0634\u0623\u0646 \u0637\u0644\u0628\u064a.\\nI ordered a blue bag, but I received a green one. | \u0637\u0644\u0628\u062a \u062d\u0642\u064a\u0628\u0629 \u0632\u0631\u0642\u0627\u0621\u060c \u0644\u0643\u0646\u0646\u064a \u0627\u0633\u062a\u0644\u0645\u062a \u062d\u0642\u064a\u0628\u0629 \u062e\u0636\u0631\u0627\u0621.\\nThe package arrived yesterday. | \u0648\u0635\u0644 \u0627\u0644\u0637\u0631\u062f \u0623\u0645\u0633.\\nOne item is missing from the order. | \u0647\u0646\u0627\u0643 \u0642\u0637\u0639\u0629 \u0646\u0627\u0642\u0635\u0629 \u0645\u0646 \u0627\u0644\u0637\u0644\u0628.\\nThe zipper doesn't close. | \u0627\u0644\u0633\u062d\u0651\u0627\u0628 \u0644\u0627 \u064a\u0646\u063a\u0644\u0642.\\nI've attached a photo of the bag. | \u0623\u0631\u0641\u0642\u062a \u0635\u0648\u0631\u0629 \u0644\u0644\u062d\u0642\u064a\u0628\u0629.\\nThe delivery arrived later than the agreed time. | \u0648\u0635\u0644 \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0628\u0639\u062f \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062a\u0641\u0642 \u0639\u0644\u064a\u0647.\\nThe item doesn't match the description. | \u0627\u0644\u0642\u0637\u0639\u0629 \u0644\u0627 \u062a\u0637\u0627\u0628\u0642 \u0627\u0644\u0648\u0635\u0641.\\nI received the wrong size. | \u0627\u0633\u062a\u0644\u0645\u062a \u0627\u0644\u0645\u0642\u0627\u0633 \u0627\u0644\u062e\u0637\u0623.\\nThere seems to be a mistake with my order. | \u064a\u0628\u062f\u0648 \u0623\u0646 \u0647\u0646\u0627\u0643 \u062e\u0637\u0623 \u0641\u064a \u0637\u0644\u0628\u064a.\",\"id\":\"vb_1a045c59994a533eb7d23a3cc1da590a\"},{\"title\":\"\u0628\u064a\u0651\u0646 \u0627\u0644\u0623\u062b\u0631 \u0648\u0627\u0637\u0644\u0628 \u062d\u0644\u064b\u0627 \u0645\u062d\u062f\u062f\u064b\u0627\",\"vocabulary\":\"I need the blue one for an event on Friday. | \u0623\u062d\u062a\u0627\u062c \u0627\u0644\u062d\u0642\u064a\u0628\u0629 \u0627\u0644\u0632\u0631\u0642\u0627\u0621 \u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u064a\u0648\u0645 \u0627\u0644\u062c\u0645\u0639\u0629.\\nCould you send the correct item? | \u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u0642\u0637\u0639\u0629 \u0627\u0644\u0635\u062d\u064a\u062d\u0629\u061f\\nI'd like to request a replacement. | \u0623\u0648\u062f \u0637\u0644\u0628 \u0628\u062f\u064a\u0644.\\nWould a refund be possible instead? | \u0647\u0644 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0644\u063a \u0628\u062f\u0644\u064b\u0627 \u0645\u0646 \u0630\u0644\u0643\u061f\\nCould you explain how I should return this one? | \u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0634\u0631\u062d \u0643\u064a\u0641 \u064a\u0646\u0628\u063a\u064a \u0623\u0646 \u0623\u0639\u064a\u062f \u0647\u0630\u0647 \u0627\u0644\u0642\u0637\u0639\u0629\u061f\\nI can't use the item as it is. | \u0644\u0627 \u0623\u0633\u062a\u0637\u064a\u0639 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0642\u0637\u0639\u0629 \u0628\u062d\u0627\u0644\u062a\u0647\u0627 \u0627\u0644\u062d\u0627\u0644\u064a\u0629.\\nCould you suggest another solution? | \u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0627\u0642\u062a\u0631\u0627\u062d \u062d\u0644 \u0622\u062e\u0631\u061f\\nI'd prefer a replacement in the correct color. | \u0623\u0641\u0636\u0644 \u0628\u062f\u064a\u0644\u064b\u0627 \u0628\u0627\u0644\u0644\u0648\u0646 \u0627\u0644\u0635\u062d\u064a\u062d.\\nPlease let me know what options are available. | \u064a\u0631\u062c\u0649 \u0625\u062e\u0628\u0627\u0631\u064a \u0628\u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062a\u0627\u062d\u0629.\\nI'd appreciate your help in resolving this. | \u0623\u0642\u062f\u0651\u0631 \u0645\u0633\u0627\u0639\u062f\u062a\u0643 \u0641\u064a \u062d\u0644 \u0647\u0630\u0627 \u0627\u0644\u0623\u0645\u0631.\",\"id\":\"vb_7cfcd3b49fa750c3997a867f11196bb9\"},{\"title\":\"\u062a\u0627\u0628\u0639 \u0627\u0644\u062d\u0644 \u0627\u0644\u0630\u064a \u064a\u0639\u0631\u0636\u0647 \u0627\u0644\u0631\u062f\",\"vocabulary\":\"We're sorry about the mistake. | \u0646\u0639\u062a\u0630\u0631 \u0639\u0646 \u0627\u0644\u062e\u0637\u0623.\\nWe can send a replacement. | \u064a\u0645\u0643\u0646\u0646\u0627 \u0625\u0631\u0633\u0627\u0644 \u0628\u062f\u064a\u0644.\\nWhen should I expect it to arrive? | \u0645\u062a\u0649 \u064a\u0646\u0628\u063a\u064a \u0623\u0646 \u0623\u062a\u0648\u0642\u0639 \u0648\u0635\u0648\u0644\u0647\u061f\\nDo I need to return the original item first? | \u0647\u0644 \u064a\u0644\u0632\u0645 \u0623\u0646 \u0623\u0639\u064a\u062f \u0627\u0644\u0642\u0637\u0639\u0629 \u0627\u0644\u0623\u0635\u0644\u064a\u0629 \u0623\u0648\u0644\u064b\u0627\u061f\\nCould you confirm the return address? | \u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u062a\u0623\u0643\u064a\u062f \u0639\u0646\u0648\u0627\u0646 \u0627\u0644\u0625\u0631\u062c\u0627\u0639\u061f\\nI'm still not sure what I should do next. | \u0645\u0627 \u0632\u0644\u062a \u063a\u064a\u0631 \u0645\u062a\u0623\u0643\u062f \u0645\u0645\u0627 \u064a\u0646\u0628\u063a\u064a \u0623\u0646 \u0623\u0641\u0639\u0644\u0647 \u0628\u0639\u062f \u0630\u0644\u0643.\\nHas the replacement been sent? | \u0647\u0644 \u0623\u064f\u0631\u0633\u0644 \u0627\u0644\u0628\u062f\u064a\u0644\u061f\\nThe replacement has arrived. | \u0648\u0635\u0644 \u0627\u0644\u0628\u062f\u064a\u0644.\\nThe color is correct. | \u0627\u0644\u0644\u0648\u0646 \u0635\u062d\u064a\u062d.\\nThank you for resolving the issue. | \u0634\u0643\u0631\u064b\u0627 \u0644\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629.\",\"id\":\"vb_9bd39c6738e45f6383a0e88798b08724\"}]","_lingo_lesson_linked_quiz_id":0,"_lingo_lesson_number":"223","_lingo_target_language":"en","_lingo_lesson_selected_author":28},"categories":[],"tags":[],"difficulty":[],"target_language":[27],"lingo_entry_kind":[30],"class_list":["post-17008","post","type-post","status-publish","format-standard","hentry","target_language-27","entry-archive"],"_links":{"self":[{"href":"https:\/\/learn-language-online.com\/en\/wp-json\/wp\/v2\/posts\/17008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learn-language-online.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/learn-language-online.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/learn-language-online.com\/en\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/learn-language-online.com\/en\/wp-json\/wp\/v2\/comments?post=17008"}],"version-history":[{"count":0,"href":"https:\/\/learn-language-online.com\/en\/wp-json\/wp\/v2\/posts\/17008\/revisions"}],"wp:attachment":[{"href":"https:\/\/learn-language-online.com\/en\/wp-json\/wp\/v2\/media?parent=17008"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/learn-language-online.com\/en\/wp-json\/wp\/v2\/categories?post=17008"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/learn-language-online.com\/en\/wp-json\/wp\/v2\/tags?post=17008"},{"taxonomy":"difficulty","embeddable":true,"href":"https:\/\/learn-language-online.com\/en\/wp-json\/wp\/v2\/difficulty?post=17008"},{"taxonomy":"target_language","embeddable":true,"href":"https:\/\/learn-language-online.com\/en\/wp-json\/wp\/v2\/target_language?post=17008"},{"taxonomy":"lingo_entry_kind","embeddable":true,"href":"https:\/\/learn-language-online.com\/en\/wp-json\/wp\/v2\/lingo_entry_kind?post=17008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}